Testing Services for Business-Critical Applications
Driven by 10 years of experience in software testing services, Cloudteam is ready to facilitate your business continuity. Our test engineers thoroughly check proper functioning, stability, usability, and security of either a single enterprise application or the whole landscape of interdependent business-critical software.
Application Testing Types We Provide
Cloudteam promotes a multi-dimensional approach to application testing. We deliver balanced testing services appropriate precisely for your application with regard to its nature and specifics.
Type of applications we test
The test team is experienced in testing the following business-critical applications by their purpose:
Document management systems.
Financial management systems.
Order processing systems.
B2B and B2C portals.
The test team is experienced in testing the following business-critical applications by their nature:
Web applications: Either it’s a document management application or a multi-functional CRM, our test engineers can validate that web application lives up to your requirements. During web application testing, we pay special attention to cross-browser compatibility, performance under planned and stress load, an unstable internet connection, general data security requirements implied by GDPR, and compliance with industry-specific standards (HIPAA, GAMP, PCI DSS, and more).
Mobile applications: Cloudteam’s relevant experience helps our team to efficiently manage mobile testing specifics implied by target OSs, their versions, and device fragmentation, mobile interruptions (a dead battery, calls, texts, and push notifications), integrations with built-in mobile features (for example, a camera and a GPS chip), strict security measures (for example, implied by OWASP Mobile Application Security Verification Standard (MASVS) version 1.1.3), and usability requirements declared in such mobile application design guidelines and UI kits as Google’s Material Design for Android and Human Interface Guidelines for iOS.
The test team is experienced in testing the following business-critical applications by traditional or modern technologies involved:
Cloudteam provides testing of applications both with conventional architecture and microservices-based applications and those comprising such technologies as IoT, big data, and AI. Cloudteam’s 10 years of experience in application testing projects helps our test engineers to be aware of relevant testing peculiarities and cover the riskiest aspects bound to each technology.
Application Aspects We Validate
Functionality: Cloudteam’s test team validates the functioning of an application for you to be sure that it really facilitates the daily tasks of employees using it, complies with your specific business rules and their complex interdependencies, and its toolbox meets your requirements. Thus, functionality validation is a serious contribution to the smooth workflow automation, the application’s high user adoption rate, the company’s business continuity, and even its financial stability (particularly, with regard to the proper functioning of financial management systems). Besides, following the needs of an application’s continuous modernization, new features are regularly introduced to it. Our test team carries out regular regression testing to make sure that improvements don’t disturb the existing functions of the application.
Integrations: To form an integral IT environment, all applications should support smooth and secure API integration and standardized file formats for all the data to be correctly rendered in different applications. Our test engineers validate the seamless communication between the application under test (AUT) and other enterprise software.
Performance: Our test team checks an application data transfer rate and response time under peak and continuous load, as well as the maximum number of users utilizing it simultaneously. This way, you can be sure that your application’s performance will remain reliable and stable when it comes to peak load periods or business scaling up.
Usability: Cloudteam’s test team examines information availability and the logical arrangement of an application’s user interface elements (including icons, buttons, and navigation components). Usability testing is particularly important to ensure that an application provides pleasant UX to your employees. This will encourage them initially to learn to work with an application, then to integrate it into their existing work process, and eventually to enhance their effectiveness with its help.
Security: Cloudteam’s test engineers perform security scanning, vulnerability assessment, penetration testing, security audit, and other activities to check an application’s resistance to cyberattacks and malware. They detect security vulnerabilities in the application for you to ensure the security of business-critical information more effectively.
Depending on your business needs and priorities, Cloudteam offers the following cooperation models:
Testing during application development: As testing is an integral part of application development in Agile and DevOps/Continuous Delivery, Cloudteam’s test engineers provide comprehensive exploratory, functionality, integration, compatibility, usability, security, and continuous regression testing during the software development process.
Testing before an application release: Cloudteam ensures a delivered application is fully compliant with the requirements specification and your business needs. This testing type is the final stage before the application reaches its end users and should be regarded as an eventual opportunity to detect application defects before they influence user adoption. Our test engineers validate that an application’s functioning is sleek, its end-to-end workflows are logical and executed seamlessly, the user interface is clear and not overloaded with elements that will be rarely addressed by your employees.
Continuous testing during the entire application life cycle: This most comprehensive set of testing services can be baked into your application lifecycle management (ALM). ALM presupposes QA to start as early as application requirements gathering. So, Cloudteam’s QA manager is ready to assist your BAs with the development of a requirements specification to ensure it’s full, coherent, and structured in the way convenient for future testing. Then, our test team proceeds to comprehensive testing activities during application development. Thorough user acceptance testing is performed before the application goes live. In addition, our test engineers keep on with regression testing to ensure that the ALM-driven continuous improvement of the application doesn’t result in severe defects in its existing functionality.
Our Approach To Application Testing
Cloudteam keeps the application testing process focused on the following principles.
Testing with a focus on business goals: We see an application not as a single-standing piece of software but a part of the complex business environment. Our QA and testing professionals perform testing with primary attention to your business goals. Firstly, we ensure our test strategy and plan, user stories, test scenarios, and test data are maximum true-to-life and driven by your actual business needs. Secondly, we prioritize ongoing testing activities with regard to your current requirements that may be subject to change.
Risk-based testing: We prioritize testing activities according to the possible damage that an application defect can cause when it’s found by end-users. Thus, the software issues bound to the highest risks are validated upfront. This testing approach is particularly viable to squeeze multiple testing activities into tight iteration deadlines imposed by Agile and DevOps/Continuous Delivery methodologies.
Well-documented testing: To keep track of the ongoing testing activities and adequately assess their effectiveness, you need relevant test documentation. Our test engineers stick to corresponding ISO/IEC 29119 standards. The set of test artifacts normally includes a test strategy and a test plan, test design and test procedure specifications, test execution, and test summary reports. In addition, our test team provides high-quality defect descriptions that will be easily comprehensible to maintenance and development teams.
Test team’s collaboration with development and support teams: Development and testing alignment are of utmost importance to Cloudteam as it enables the teams to meet tight iteration deadlines and steadily deliver smoothly functioning software parts. Cloudteam’s QA managers cater to inter-team smooth communication by sharing daily and weekly tasks for each team member to know their bearings. Besides, the teams can collaborate more effectively as our QA professionals regularly adjust testing activities to current issues in the application maintenance and development process.
Balanced automated and manual testing: Cloudteam promotes a sensible approach to test automation. It’s most efficient in long-term testing projects with a fairly stable set of application requirements. In such projects, automated testing can result in shorter testing time, vast test coverage, and fewer bugs missed because of the human factor. Our test automation engineers are ready to step in the testing process and automate the most time-consuming, data-intensive, and repeatable test scenarios. However, each enterprise application requires a thought-out ratio between manual and automated testing efforts. Cloudteam’s professionals use forefront tools to execute automated performance, regression, and integration testing. Still, some testing types are executed only manually (like exploratory and usability testing) and some are better to be only partially automated (some phases of penetration and functionality testing). Human involvement is required to accurately track and analyze constantly changing security issues and validate the application’s new functions.